FAQ's - Additional Information
Below are some questions we are frequently asked questions and their answers as well as some links to helpful information. If you have any further questions or would like to schedule an appointment, please feel free to give our office a call at (248)474-5444!
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Steam cleaning is the best method is most cases. The CRI (Carpet and Rug Institute) and the IICRC (Institute of Inspection Cleaning and Restoration Certification) both recommend steam cleaning.
Our high powered truck mounted systems use a high heat process that cleans the carpet more thoroughly and deeply than any other process. The steam cleaning method also dries the carpet at a fast, overnight, safe process. It will leave your carpet clean and your environment much healthier.
It is recommended that carpet is cleaned at least once every 12 to 18 months. Most carpet warranties require a professional steam cleaning once every 12 months, while some require a professional steam cleaning every 18 months. If you have children, pets, and/or heavy traffic, it is recommended that you have your carpet cleaned at least twice a year. Not only does this prolong your carpet’s lifespan, but it keeps your home/business much healthier!
Carpet that has been treated with a stain protector, such as 3M ScotchgardTM or Dupont Teflon will remain cleaner two (2) to three (3) times longer than untreated carpet with proper maintenance and under normal conditions. The protection also helps to keep dry soils and oily residues from sticking to carpet fibers, which makes vacuuming more effective and efficient. The same applies to upholstery/fabric. When a fabric protection is applied to your furniture, spills and soils are much easier to clean up as opposed to untreated fabric.
Sometimes when contaminants have been absorbed into the carpet backing or pad, some spots can resurface over time by “wicking” or bleeding up through the carpet fibers. This is likely to happen when liquids are spilled or from pet accidents. When the carpet is steam cleaned, the moisture causes the stain to resurface.
Everyone should vacuum their home at least once a week. Not only does
regular vacuuming provide many health benefits, it also helps to prolong the life of your carpet. Dirt particles can embed themselves onto the carpet fibers, which can prematurely age and wear the carpet.
Here are some very helpful and informative links about regular vacuuming: